Smart, targeted discounts that drive traffic without giving away the house. Less storewide sales. More secret sales. Higher average tickets.
No mass blasts. The right people hear about it, so you get fewer opt-outs and happier customers. A one-off 60-minute Zoom for a bigger ask is $150 on every plan.
Most shops already have some of this running. We audit it, then update copy, offers, and timing so it pulls visits without a storewide sale. Two targeted sends a month on top of that. Not a blast to the whole list.
Brand the automations and email templates, including some custom ones in the first 30 days. Four filtered campaigns a month, split in-store and online. Secret sales, not a storewide. Then we tune what is live.
Four filtered campaigns a month off real sales history: brands they bought, categories they like, cross-sell and up-sell. Double points days, VIP events, secret sales. We build the automations in the first 30 days, then we tune what is live.
Storewide sales train people to wait. We run secret sales to the people who will actually come in, so tickets go up and you keep your margin.
Need an extra 60-minute Zoom? $150, on every plan. Need a new register or a simple website? That's L&M, a different conversation.
FiveStars, TapMango, and OneShop. Independent. Not an official partner. The point is to make the thing you already paid for actually run.
I use TapMango. The messages that went out to customers helped. I am shocked. I wish I knew this a little earlier.
Argie, Triple Berry CafeTapMango
I use OneShop. I just had my first customer come in and redeem her welcome back offer.
Abby, Gait + MainOneShop
Start on your plan. First meeting is the 45-minute audit of current setup, goals, and expectations.
Who should get the secret sale. Not the whole list.
We build it and send it. You approve. Then it goes live.
Each month we report visits, ticket, and the wins. Keep what works.
You already pay the monthly fee. Partner with me and that fee becomes the engine that drives traffic spikes throughout the month, without giving away the house. Margin stays intact. Profit stays intact.
This is not for weekly strategy calls, a new register project, or a giant creative agency. If you need those, say so. We'll point you the right way instead of stretching this box.
20+ years on the floor. 10+ years in FiveStars, TapMango, and OneShop. Not a consultant. The person who already knows the software.
Main Street shops, USA and Canada. An L&M Management Consultants company.
FiveStars is $99. We clean up the automatic texts and emails you already have on, plus two targeted sends a month.
TapMango and OneShop are $249. Four targeted sends a month, and we set up the automations in the first 30 days so they keep working. TapMango splits those four between in-store and online ordering. OneShop can pick people by what they already buy.
Every plan starts with a 45-minute look at your setup, your goals, and what you expect. Then one short check-in a month. 90 days to start.
No. We work in what you already run. Switching is a different conversation, and only if what you have truly cannot do the job.
No. And it is not a storewide sale. We send a targeted offer to the people who will actually come in, so you get visits without giving away the house. Less blasting everyone. More secret sales. Higher tickets, not a cheaper shop.
The first one is 45 minutes. After that, one 20-minute check-in a month. If you need an extra 60-minute Zoom, that is $150 on every plan.
No. On TapMango and OneShop we set them up in the first 30 days, then we keep them running and adjust when something is off. We do not add a new one every month. A new idea replaces an old one, or it waits. FiveStars is the automatic texts and emails plus two sends a month.
One month is too soon to tell. Three months is enough to see a real pattern. After that, stay or stop. No hard feelings.
No. The audit, the copy, the graphics, the monthly sends, and the check-in are all remote. If you need someone in the shop, that is a different kind of help.
Checkout on the plan that matches what you already run. Next screen is the 45-minute kickoff. If it isn't a fit, we say so in the first week.
After you pay, Stripe opens the kickoff calendar.
Have a question first? Email Luke